We reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise.
This includes, but is not limited by, sites containing adult oriented material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion or sexual orientation and sites which infringe copyright or are contrary to UK laws.

The acceptance of a commission shall be deemed as a contractual agreement between the client and ESW-eCommerce.
ESW-eCommerce cannot always guarantee to start work immediately on a commission but will arrange a date with the client as to when work can commence.
All material, both text and images, supplied by the client and used in the construction of the client's web site, will remain the client's property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.

The copyright for all material provided by ESW-eCommerce, such as HTML code, graphics, photographs and text, will remain the property of ESW-eCommerce until such time as payment has been made in full whereupon they will become the property of the client.

ESW-eCommerce makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.

ESW-eCommerce will submit a client's website to several of the major search engines as part of the design commission. If a client wishes ESW-eCommerce to promote a web site as a separate commission, ESW-eCommerce will make every reasonable effort to promote the website effectively but cannot guarantee high placings in search engine results.

ESW-eCommerce can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of a web site promotion commission, chooses not to list a client's web site.

When both ESW-eCommerce and the client agree that the website meets the criteria agreed during the commissioning process, ESW-eCommerce will invoice the client for the full amount due for the commission. On receipt of payment, ESW-eCommerce will publish the website on the server, or provide the source code for the site via a download (or cd-rom disk) for the client to upload.

If at any point during the Website Development Cycle a client wishes to cancel, they may do so but will be invoiced an amount that ESW-eCommerce judges to be proportional to the amount of work completed on the commission.

If, during the Website Development Cycle, the client does not supply the content required in order to complete the commission within a reasonable amount of time, ESW-eCommerce will consider that the client wishes to cancel the commission. If the client is not wanting to cancel the commission, an extra charge may apply for long delays.

ESW-eCommerce expects payment by cheque, credit card or cash within 14 days of the date on the invoice.
Any payment returned by the bank or credit card company will incur a £15 administration charge. This will be invoiced and will be added to the total outstanding debt owed by the customer.

ESW-eCommerce does not undertake to maintain or update a client's website as part of the design commission. If a client wishes ESW-eCommerce to maintain or update a web site as a separate commission, ESW-eCommerce will negotiate with the client a maintenance contract appropriate to the amount of work required. Web site maintenance may also be undertaken on a time and materials basis if the client so wishes.

The client has 7 days to pay for there hosting renewal from the final reminder that will be issued on the renewal date. If the hosting payment or any long outstanding invoice is not recived within this time your hosting will be suspended. A reconnection charge and full payment would be needed to continue the service.
Whilst an account is suspended the client will not be able to obtain a copy of there website.
It is the users responcebilaty to download a copy of there own site or request a copy on CD from ESW-eCommerce whilst there hosting account is active to ensure they have a copy should there hosting be suspended due to none payment. Active hosting accounts are backed up daily (1 week).

ESW-eCommerce reserves the right to alter prices at any time without notice. If a client has commissioned any services from ESW-eCommerce prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.
By agreeing to these terms and conditions your statutory rights are not affected.
ESW-eCommerce reserves the right to change or modify any of the terms and conditions contained in the Terms and Conditions.

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We take customer satisfaction very seriously and will investigate any complaint promptly and thoroughly.

ESW last updated 4th January 2006